Privacy notice

How diagnostic inquiry data is handled.

This page describes the data collected through ZhiKnow inquiry and diagnostic forms.

Effective date: May 28, 2026. Data controller: ZhiKnow.

Data collected

Inquiry details

When you submit a diagnostic, we collect the fields you provide: name, email, role, AI domain, research stage, target route, timeline, and project context.

Purpose

Research coaching follow-up

We use this information to evaluate fit, recommend a coaching path, respond by email, and keep an internal record of inquiry status.

Processors

Infrastructure providers

The site uses Cloudflare for hosting and form security, Supabase for lead storage, and Resend for email notification delivery.

Retention

Operational records

Inquiry records are retained only as long as needed for follow-up, service planning, and basic business records. You can request deletion by emailing privacy@zhiknow.wavetao.top or replying to any follow-up email. Deletion requests are reviewed within 30 days unless retention is required for legal, security, or dispute-resolution reasons.

Academic materials

Do not submit sensitive unpublished data unless it is needed for scoping.

Use summaries, links, or redacted descriptions when possible. The diagnostic form is for fit assessment, not for transferring confidential datasets or private institutional material.